Harold Kass Worldwide Moving

Many thanks to the movers for their hard work. This was a very difficult move, moving an old man and many thousands of items! But everything was wrapped very carefully, everything arrived safely, and the four guys were great company too. They were constantly polite and careful despite the huge task they were faced with. I could not recommend this company more highly, really the best of the best. We're so grateful for your efforts, and so pleased we trusted you with this move.

Move size: 2 Bedroom Home Service cost: $3658

My advice is to avoid this company. When I had my initial conversation with them I had asked for a moving consultant to come to my home to assess my inventory. I was told that the inventory could be done over the phone and I was assured that no further costs would be added. I was also assured that the contract was binding and not to worry that over a more additions to be inventory. The day that the movers arrived, I was informed that the contract/quote was NOT binding and my rate was increased by 53%. I felt that I was completely taken advantage of due to the fact that I needed to be out of home that day because I had sold my home. The crew leader then tells my that they are hungry and he didn't want to use the truck to get their lunch. Pizzas were ordered and I ended up paying for that. And the crew leader suggested that I "tip" the rest of movers. Which I did not do. Crew leader also told me my furniture would be delivered on the agreed delivery date. I did not receive my furniture on that delivery date. It was delivered 6 days later. I did dispute these issues with their customer service representative without satisfactory results. I was told there was nothing they could do to decrease the payment. I had a choice to pay for delivery or pay for storage of my furniture. My expense for moving from Illinois to South Caroline was $3785.00 it became $5802.00. I would advise to steer clear of this company.

Service cost: $5802

My advice is to pass on this company. If you do use them, be advised that you will be required to do all of the inventory work yourself using their vague online inventory sheet. Trying to determine what is large and what is medium is ridiculous and you will get no help from them in helping you decide. I finally had to provide pictures and measurements of my furniture and they still got it wrong.. They have no clue about what you have will will need to pack into boxes yet they assign you a number of them for your move. They say that if you go over a few a boxes it is normal and not to worry. Be advises you had better worry.
I went through three different, "MOVING CONSULTANTS", until I agreed to give them a contract. After they got the contract I could not reach them again, they were either on vacation or off that day.
My last consultant was a manager named Adam. He provided the biggest lies of all of them. I was very specific in telling him that at no time was my furniture to be taken off of the truck that picked it up until it was delivered to me. He assured me that it would never be taken off the truck. He advised me when I inquired about my delivery date that I needed to ask the driver when he picked up the furniture.The driver did ask me to provide him a date that I would be available to receive my things and I gave him no more than five days. My furniture went from the pick up address directly to a warehouse in Chicago where it was stored until the 24th of September. My pickup date was the 12th of September and I received my things on the 26th.
I think it is odd that I have yet to see a truck with Kass Worldwide Moving logo on it. Best People Moving out of Chicago picked up my belongings in Michigan and delivered it to North Carolina.
The move quote I agreed to for my move from Michigan to North Carolina was $7850.00 it became $9600.00. This move was without any appliances. Plus the added expense and inconvenience of have to spend nearly $1800.00 for food and lodging I accumulated because of the delayed delivery. I would advise you to steer clear of these guys. I would not allow them to move me across the street let alone across the country ever again.

Service cost: $9600

This company does not even deserve 1 star!!
Please BEWARE!! This company is awful, they are super professional upfront. They will tell you all you want to hear, will tell you exactly the right things to suck you in and once you are all in you will regret it!! They will soak you with additional charges for EVERYTHING. They will guarantee moving times for pickup and delivery and nothing will happen as stated. READ all your small print because they will not tell you upfront about all of these extra costs and issues and once they have your personal belongs you will be out of luck and at their mercy. They will not be accessible by phone once they have your stuff, it will be late and you will pay way more than your original quote. Please pay a little more for safety, professionalism and to get your stuff picked up and delivered as promised. DO NOT USE HKWWM, you will regret it as we did and you will have way too much stress added to the moving process which is already a pretty stressful process. I can not state this anymore clearer than this company is a huge SCAM, stay away, there are way too many other reputable services out there find one that will do right by you and your family.

Move size: 1 Bedroom Home Service cost: $2464